Account Manager / Partner Happiness Manager Italy

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Account Manager / Partner Happiness Manager Italy

Full-time · Breda

Relationship management is totally your thing, you love to go the extra mile for the client. You get loads of energy from relationship management and you know how to put a smile on every face. Would it be fantastic to have 'making customers happy' be your profession and do you want to fill buckets with endorphins every day? Then you are the Account Manager / Partner Happiness Manager Italy we are looking for to service our Italian market from our office in the Netherlands!

Bambelo

We aspire to become "The Destination Platform for Consumer Services in Europe." We achieve this through dozens of comparison and service platforms across Europe. Currently, we are active in the Netherlands, Belgium, Spain, France, and Italy, and we have ambitious plans to further expand into more European countries to realize our dream.

From our office in the center of Breda, we actively connect our affiliated partners from different countries with interested consumers. We bring demand and supply closer together. The diversity in service and product providers is extensive, ranging from a suitable real estate agent to the very best painter.

In total, we serve dozens of industries and connect tens of thousands of consumers to businesses each month. Our focus is on what we excel at: making it as easy as possible for consumers to connect with specialists and helping our partners gain new customers and revenue growth!

Your role as Account Manager / Partner Happiness Manager Italy

As an Account Manager / Partner Happiness Manager Italy you are the contact person for the affiliated companies on our platforms in Italy. 

How you do this?

That's largely up to you. You proactively include new clients in the lead generation process. You genuinely take the time to get to know the client and discuss future cooperation. You are commercial and think along with your clients on a strategic level.

The contact moments are mainly by phone or e-mail. When a client indicates by e-mail that he is not satisfied with something, you immediately pick up the phone and get to the bottom of it. This can be a tough call, but you still come up with a solution that makes both you and the customer happy.

Your future DNA and team

The Bambelo culture and colleagues are by far the most important within Bambelo. You will become part of a team with energetic DNA. We attach great value to personal responsibility, freedom, data, proactivity, and a solution-oriented approach. We try to stimulate your entrepreneurship and fun is central to everything we do!

Your team will consist of energetic and social colleagues. You will work together often with the other Partner Happiness Managers, the Business Development Managers, and the Consumer Happiness Team. We encourage self-managing teams and also collaboration between the various departments. Together we will do everything we can to make our consumers and partners as happy as possible!

Your profile

  • 100% grasp of the Italian language (spoken and written);

  • You live near Breda, within a maximum distance of approximately 50 km;

  • You have experience in sales;

  • Relationship management is in your blood and building relationships comes naturally to you;

  • You enjoy having contact with clients;

  • You are very commercially minded and want to help companies grow;

  • You are enterprising and can prioritize well;

  • You are proactive, independent, and a problem solver.

This is what we offer you

  • A full-time job in a social and enthusiastic team;

  • Option to work (partially) from home;

  • Lots of room for your own ideas and initiative;

  • 25 vacation days, a nice pension scheme, and lots of social activities;

  • Great extras such as a comprehensive office lunch, discount on a gym subscription, and a monthly company massage;

  • Voted by Indeed to be one of the best employers in the Netherlands with a score of 4.8 out of 5!

With the right people in the right place you can move mountains. For us, the best team consists of an ideal mix of different people, each with their own strengths. In this way we ensure that every project has the right balance between creativity and strategy. Everyone contributes in their own way. What will your added value be?


Are you enthusiastic and do you want to apply?

Great! We would like to hear from you about why you want to join us. Please leave your resume and cover letter with us, and we will get in touch with you as soon as possible. If you would like to know more or have any questions regarding this vacancy, please feel free to contact our HR department at 076 30 60 253 or via email.