Account Manager Client Relations / Happiness Manager France

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Account Manager Client Relations / Happiness Manager France

Full-time · Breda

Relationship management is totally your cup of tea, you love to go the extra mile for the client. You get loads of energy from relationship management and you have the ability to put a smile on every face. Would it be fantastic to be in the profession of 'making customers happy' and do you want to fill buckets with endorphins every day? Then you are the Partner Happiness Manager that we are looking for to service our French market!

Bambelo

We have the ambition to become “The Destination Platform for Consumer Services in Europe”. We do this through dozens of comparison and service platforms throughout Europe. Besides France, we are active in the Netherlands, Belgium, Spain, France & Italy and will be expanding to more European countries to make our dream a reality.

Our platforms focus on a target group of consumers who are searching for a particular service. The consumer can inquire about a service and will then receive six quotes from (local) affiliated companies that are partners with Bambelo. The consumer then chooses which party best fits their wishes and requirements.

Our platforms establish the link between the consumer and affiliated partners. We bring supply and demand closer together than ever. There is great diversity in the service and product providers available; from a suitable realtor to the very best painter.

In total, we serve dozens of industries and connect tens of thousands of consumers with companies every month. We focus on what we excel at: making it as easy as possible for consumers to get in touch with specialists, and helping our partners to gain new customers and increase sales!

Your role as Partner Happiness Manager

As a Partner Happiness Manager you are the contact person for the affiliated companies on our platforms in France. You will guide new clients through the lead generation process. You sincerely take the time to get to know them and discuss the future collaboration. You will advise the partner on how they can approach and optimize the lead process. You are commercially minded and think along with your clients at a strategic level. Together with the partner you assess how we can ensure maximum return on the leads. If a partner is not satisfied, do not hesitate to jump on the phone and find out what the problem is.

The contact moments with the partners are mainly handled by telephone or e-mail. Ultimately, you and your colleagues from Business Development and Online Marketing are responsible for the performance of (one of) our platforms. 

Your future DNA and team

The Bambelo culture and colleagues are by far the most important within Bambelo. You will become part of a team with energetic DNA. We attach great value to personal responsibility, freedom, data, proactivity, and a solution-oriented approach. We try to stimulate your entrepreneurship and fun is central to everything we do!

Your team will consist of energetic and social colleagues. You will work together often with the other Partner Happiness Managers, the Business Development Team, and the Consumer Happiness Team. We encourage self-managing teams and also collaboration between the various departments. Together we will do everything we can to make our consumers and partners as happy as possible!

Your profile

  • 100% grasp of the French language (spoken and written);

  • You have experience in sales;

  • Relationship management is in your blood and building relationships is natural to you;

  • You enjoy having contact with clients;

  • You are very commercially minded and want to help companies grow;

  • You are enterprising and can prioritize well;

  • You are proactive, independent, and a problem solver.

This is what we offer you

  • A full-time job in a social and enthusiastic team;

  • Option to work (partially) from home;

  • Lots of room for your own ideas and initiative;

  • The trust for you to develop your own ideas and make them a reality;

  • Growth opportunities;

  • Lunch at the office, 25 vacation days, a good pension scheme, and lots of social activities;

  • Great extras such as weekly workouts at the office and a monthly company massage;

  • Voted by Indeed to be one of the best employers in the Netherlands with a score of 4.8 out of 5!

With the right people in the right place you can move mountains. For us, the best team consists of an ideal mix of different people, each with their own strengths. In this way we ensure that every project has the right balance between creativity and strategy. Everyone contributes in their own way. What will your added value be?

Are you enthusiastic and do you want to apply?

Great! We would like to hear from you about why you want to join us. Please leave your resume and cover letter with us, and we will get in touch with you as soon as possible. If you would like to know more or have any questions regarding this vacancy, please feel free to contact our HR department at 076 30 60 253 or via email.

Apply now